Are you not satisfied? No problem! You may return purchased products within 14 days of the delivery date.
Returned products will only be accepted if they are unbroken and, where possible, still packed in original packaging.
Marie-Stella-Maris products ordered on an external website cannot be returned to Marie-Stella-Maris.
Items ordered through our webshop cannot be returned in our physical store(s).
Self-return - Netherlands €5,29 or Belgium €7,99
- Send your return package via UPS or DHL for €5,29 in the Netherlands or €7,99 from Belgium.
- Deliver/send package yourself via DHL-point.
- Items must be sent in the same box.
- Printer needed! UPS/DHL label must be printed.
- Pay via iDEAL.
- Please make sure the packing slip is included in the box so we can process the return quickly.
- You will receive a shipping note with Track & Trace digitally (in the mail).
- You will automatically be notified when your return has been received and processed.
How does it work?
- Click on the button 'register return.'
- You pay via iDEAL to receive the return label.
- You will receive an email from Returnista with the label from DHL that you can stick on your package.
- Take your package to UPS or DHL-point for shipment.