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RETURN POLICY ROERMOND

We want you to be happy with your purchase. That's why you can exchange or return items within 14 days, as long as they are unopened and undamaged, and you can show the original receipt.

Please note: Purchases made in the outlet can only be exchanged or returned in the outlet store.

Have any questions? Feel free to contact our store team or customer service.

Can I return my purchase?

Yes, you can return your purchase within 14 days at the Outlet Boutique.

Within what period do I have to return my purchase?

You have 14 days from the date of purchase to return the items, together with proof of purchase.

What do I need to return my products?

To return your products, you will need the original receipt as proof of purchase.

Do I need proof of purchase to return my products?

Yes, the original receipt is required when returning your products.

Can I return my outlet purchase to another boutique?

No, purchases made at the outlet can only be returned at the Outlet Boutique.

My products are damaged or defective – what should I do?

If a product is damaged or defective, please report it within 14 days of purchase. We will then offer you a replacement or a credit note.

If the answer to your question isn't here, check out our FAQ or contact our customer service team.

FAQ